A NEW system has been introduced to help patients receive faster treatment at Brooksby Health Centre in Largs.

GPs now generally deal with more complex needs and the overhaul will mean that patients can now see the most appropriate person for their needs.

The scheme was revealed during a successful information evening held by Largs Medical Group.

The event was to explain the implications of the new GP contract and its effect on patients.

Valerie Warwick, practice manager, said: "When contacting the practice, patients will be asked for some brief details and the receptionists will guide or signpost the caller to the most appropriate member of the team.

"This may be a doctor, or it may be one of the other professional staff.

"Doctors now generally deal with more complex needs, but a whole range of medical professionals will be on hand to deal with particular conditions."

Appointments can vary from ten minutes to 45 minutes depending on the patient’s needs and the health care personnel involved.

At the meeting several members of the team gave a short talk on their roles, including an advanced physiotherapist, community link worker, mental health practitioner and a practice-based pharmacist.

Ms Warwick added: "Brooksby's building and facilities are considered to be good and can therefore accommodate the wide range of professionals noted along with a complement of 11 doctors and associated nursing and administrative support staff.

"Modern spacious facilities also enable the practice to train new doctors."

A high street pharmacist was also in attendance and explained that all of the town pharmacists are now trained to give a range of advice on minor ailments, respiratory conditions and other problems.

They can also help if patients are experiencing any side effects of their medication or concerns around new medications.

If further advice is needed the pharmacist can refer the patient to the practice.

Information was also given in regard to Eyecare Ayrshire, dental services and NHS Inform, an online resource where patients can obtain expert advice in regard to many conditions.

Those who attended gave positive feedback and felt the information was beneficial.

It is hoped another similar event will be held in the near future.